Get Ready to Ace the Genesys Cloud Certified Professional - Reporting and Analytics Exam
Are you looking to advance your career in the field of cloud-based customer experience solutions? Look no further than the Genesys Cloud Certified Professional - Reporting and Analytics exam! In this guide, we'll provide you with all the information you need to prepare for and pass the exam with flying colors. From exam topics to prerequisites to the benefits of certification, we've got you covered.
Exam Details
Exam Cost
The cost of the Genesys Cloud Certified Professional - Reporting and Analytics exam is $200 USD.
Exam Duration
The exam consists of 60 multiple-choice questions and must be completed within 90 minutes.
Exam Format
The exam is delivered online and can be taken from anywhere with a stable internet connection. It is proctored and candidates are required to show ID and follow strict rules of conduct.
Passing Score
The passing score for the exam is 70% or higher.
Difficulty Level
The Genesys Cloud Certified Professional - Reporting and Analytics exam is considered to be of moderate difficulty.
Exam Topics
The exam covers a range of topics related to reporting and analytics in the Genesys Cloud platform. These include:
- Configuring and customizing reports
- Working with dashboards and widgets
- Using KPIs to measure performance
- Creating and managing users and groups
- Using filters and segments to refine data
- Working with data visualizations and charts
- Using data exports and APIs
Prerequisites of the Genesys Cloud Certified Professional - Reporting and Analytics
To be eligible to take the exam, candidates must have completed the following prerequisite courses:
- Genesys Cloud 1 - Introduction to Genesys Cloud
- Genesys Cloud 2 - Configuring Your Genesys Cloud Contact Center
- Genesys Cloud 3 - Routing Essentials
- Genesys Cloud 4 - Architecting Your Genesys Cloud Contact Center
Benefits of the Genesys Cloud Certified Professional - Reporting and Analytics Certification
Earning your Genesys Cloud Certified Professional - Reporting and Analytics certification can have a range of benefits for your career, including:
- Recognition of your expertise and proficiency in the Genesys Cloud platform
- Increased opportunities for career advancement and salary growth
- Access to exclusive training and networking opportunities
- Increased confidence and credibility when working with clients and colleagues
Conclusion
Preparing for the Genesys Cloud Certified Professional - Reporting and Analytics exam can seem daunting, but with the right resources and mindset, you can pass the exam and take
your career to the next level. Be sure to review the exam topics, meet the prerequisites, and study thoroughly before taking the exam. With dedication and hard work, you can become a Genesys Cloud Certified Professional - Reporting and Analytics and reap the benefits of this prestigious certification. Best of luck in your exam preparation!