7391X Exam Preparation Guide: Ace Your Avaya Aura Call Center Elite and Call Center Elite Multichannel Implementation Exam
If you're planning to take the 7391X exam, you've come to the right place! In this comprehensive guide, we'll cover everything you need to know to pass the Avaya Aura Call Center Elite and Call Center Elite Multichannel Implementation exam with flying colors. From exam topics and details to prerequisites and certification benefits, we've got you covered.
Exam Topics
Before we dive into the exam details, let's take a look at the topics you'll need to master to ace the 7391X exam. The exam covers the following areas:
- Architecture and Design
- Core Call Center Elite Components
- Advanced Call Center Elite Components
- Integration with Avaya Aura® Core Components
- Installation and Configuration
- Maintenance and Troubleshooting
Exam Details
The 7391X exam is a proctored, closed-book exam that consists of 68 multiple-choice questions. You'll have 105 minutes to complete the exam, and you must score at least 68% to pass. The exam fee is $325 USD, and it's delivered through the Avaya Learning Center. The exam difficulty level is rated as moderate, so you'll need to prepare well to succeed.
Passing Score
To pass the 7391X exam, you'll need to score at least 68%. Keep in mind that the passing score is subject to change, so make sure to check the official Avaya website for the latest information.
Delivery Method
The 7391X exam is delivered through the Avaya Learning Center, an online platform that allows you to take the exam from anywhere, at any time. You'll need to create an account on the Avaya Learning Center and schedule your exam appointment before you can take the exam.
Difficulty Level
The 7391X exam is rated as moderate in terms of difficulty. To pass the exam, you'll need to have a solid understanding of call center architecture and design, as well as advanced call center components and integration with Avaya Aura® Core Components.
Prerequisites of the 7391X
Before you can take the 7391X exam, you'll need to meet the following prerequisites:
- Avaya Aura® Call Center Elite Implementation and Configuration (5CCE)
- Avaya Aura® Communication Manager Implementation (5U00062)
Benefits of the 7391X Certification
Passing the 7391X exam and obtaining the Avaya Aura Call Center Elite and Call Center Elite Multichannel Implementation certification comes with a range of benefits, including:
- Validation of your call center architecture and design skills
- Enhanced career prospects and opportunities
- Increased credibility
Access to the Avaya Learning Center and other exclusive resources
The ability to confidently implement and configure Call Center Elite and Call Center Elite Multichannel solutions
Preparing for the 7391X Exam
Now that you know what to expect from the 7391X exam, it's time to start preparing! Here are some tips to help you succeed:
1. Create a study plan
Don't leave your exam preparation to chance. Create a study plan that covers all the exam topics and gives you enough time to review everything thoroughly.
2. Use official study materials
Avaya offers a range of official study materials, including courses, books, and online resources. Make sure to use these materials as your primary study resources, as they're designed specifically for the exam.
3. Take practice exams
Practice exams are a great way to assess your knowledge and identify areas where you need more study. Avaya offers official practice exams that closely mimic the real exam, so make sure to take advantage of them.
4. Join a study group
Joining a study group can provide you with valuable insights and support. Look for online study groups or local study groups in your area to connect with other exam takers and share tips and advice.
5. Stay motivated
Studying for an exam can be challenging, but staying motivated is key to success. Set achievable goals, reward yourself for milestones, and remember why you're pursuing the certification in the first place.
Conclusion
The 7391X exam is an important step for anyone looking to validate their call center architecture and design skills and enhance their career prospects. With the right preparation and study plan, you can confidently pass the exam and obtain the Avaya Aura Call Center Elite and Call Center Elite Multichannel Implementation certification. Good luck on your exam preparation journey!